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    Website Policies

    Terms of Use

    Zilla Parishad Buldhana is managing the content of the website.

    Though all efforts have been made to ensure the accuracy and currency of the content on this website, the same should not be construed as a statement of law or used for any legal purposes. In no event will the Zilla Parishad Buldhana or National Informatics Centre be liable for any expense, loss or damage including, without limitation, indirect or consequential loss or damage, or any expense, loss or damage whatsoever arising from use, or loss of use, of data, arising out of or in connection with the use of this Portal. Links to other websites that have been included on this Portal are provided for public convenience only. We cannot guarantee the availability of such linked pages at all times. These terms and conditions shall be governed by and construed in accordance with the Indian Laws. Any dispute arising under these terms and conditions shall be subject to the exclusive jurisdiction of the courts of India.

    Copyright Policy

    Material featured on this website may be reproduced free of charge after taking proper permission by sending a mail to us. However, the material has to be reproduced accurately and not to be used in a derogatory manner or in a misleading context. Wherever the material is being published or issued to others, the source must be prominently acknowledged. However, the permission to reproduce this material shall not extend to any material which is identified as being copyright of a third party. Authorisation to reproduce such material must be obtained from the departments/copyright holders concerned.

    Privacy Policy

    This website does not automatically capture any specific personal information from you, (like name, phone number or e-mail address), that allows us to identify you individually. If the website requests you to provide personal information, you will be informed for the particular purposes for which the information is gathered e.g. feedback form and adequate security measures will be taken to protect your personal information. We do not sell or share any personally identifiable information volunteered on the website site to any third party (public/private). Any information provided to this website will be protected from loss, misuse, unauthorized access or disclosure, alteration, or destruction. We gather certain information about the User, such as Internet protocol (IP) addresses, domain name, browser type, operating system, the date and time of the visit and the pages visited. We make no attempt to link these addresses with the identity of individuals visiting our site unless an attempt to damage the site has been detected.

    Hyper Linking Policy

    Links to external websites/portals

    At many places in this website, you shall find links to other websites/portals. This links have been placed for your convenience. We can not guarantee that these links will work all the time and we have no control over availability of linked pages.

    Archival Policy

    State Organization specific content published in the State Organization Website are generic in nature, having no specific life (Time To Leave). Hence are always live and can be accessible through the website. However, content published under the sections like Events, Tenders, Recruitment and Announcements have a life span and will automatically be moved to the online archival section after the assigned end date (displayed along with each content item).

    Privacy Policy for #ZP Buldhana WhatsApp Bot

    Effective Date: 30th September 2025

    1. Introduction

    Welcome to the #ZP Buldhana WhatsApp Bot (“Bot”). This Privacy Policy explains how we collect, use, and protect your personal information while interacting with the Bot. By using the Bot, you agree to this Privacy Policy.

    2. Information We Collect

    The Bot may collect the following information:

    User Inputs: Messages, menu selections, and interactions you provide.

    Contact Details: Phone number (from WhatsApp) to personalize your interaction.

    Service Usage Data: Logs of your interactions, such as queries made and options selected.

    3. Use of Information

    Collected information is used to:

    Provide and improve the services of the Bot.

    Respond to your queries and service requests efficiently.

    Personalize your experience based on language and preferences.

    Send follow-ups for inactive sessions (after 1 hour of inactivity).

    4. Information Sharing

    We respect your privacy and do not share your personal information with third parties, except:

    When required by law or governmental authorities.

    To comply with legal obligations or protect rights, property, or safety.

    5. Data Retention

    Your data will be retained only as long as necessary to provide services and comply with legal obligations.

    Inactive sessions and user inputs may be automatically deleted after a set period.

    6. Security

    We implement industry-standard security measures to protect your data, including encryption of messages and secure storage. However, no method is 100% secure, and users should interact with the Bot responsibly.

    7. Children’s Privacy

    The Bot is not intended for children under 13 years of age, and we do not knowingly collect data from children.

    8. Changes to This Policy

    We may update this Privacy Policy periodically. Users will be notified through the Bot about significant changes.

    9. Contact

    For questions or concerns about privacy, contact:

    Email: dyceogad.buldhana@maharashtra.gov.in
    Phone: +91-9423511961

    ✅ Note: This Privacy Policy applies only to the #ZP Buldhana WhatsApp Bot and not to other Zilla Parishad websites or services.

    Terms of Use for #ZP Buldhana WhatsApp Bot

    Effective Date: 30th September 2025

    1. Acceptance of Terms

    By using the #ZP Buldhana WhatsApp Bot (“Bot”), you agree to comply with these Terms of Use. If you do not agree with these terms, please do not use the Bot.

    2. Purpose of the Bot

    The Bot is designed to provide information and services related to Zilla Parishad Buldhana, including:

    Details about departments, officers, and schemes.

    Access to online complaint submission and citizen services.

    Information about government programs, cess fund schemes, and citizen charters.

    The Bot is informational only and does not replace official communication with government authorities.

    3. User Responsibilities

    Users agree to:

    Provide accurate and truthful information while interacting with the Bot.

    Not misuse the Bot for spam, harassment, or illegal activities.

    Respect all applicable laws, regulations, and privacy rights.

    4. Prohibited Uses

    You may not:

    Attempt to gain unauthorized access to the Bot or its systems.

    Use the Bot to transmit harmful, illegal, or offensive content.

    Copy, reproduce, or distribute Bot content without permission.

    5. Privacy and Data

    Your interactions with the Bot are governed by the Privacy Policy, which explains how your data is collected, stored, and used.

    6. Intellectual Property

    All content provided by the Bot, including text, images, and links, is the property of Zilla Parishad Buldhana or its licensors.

    You may not use, reproduce, or distribute content for commercial purposes without prior written consent.

    7. Disclaimers

    The Bot provides information “as is” and does not guarantee accuracy or completeness.

    The Bot is not responsible for delays, errors, or technical issues on WhatsApp or third-party services.

    Users should verify important information with official Zilla Parishad sources.

    8. Limitation of Liability

    Zilla Parishad Buldhana and its representatives are not liable for any direct, indirect, incidental, or consequential damages resulting from your use of the Bot.

    9. Termination

    Zilla Parishad Buldhana may suspend or terminate access to the Bot at any time for misuse or violations of these Terms.

    10. Changes to Terms

    Terms of Use may be updated periodically. Users will be notified through the Bot about significant changes.

    11. Contact

    For questions or concerns about these Terms of Use:
    Email: dyceogad.buldhana@maharashtra.gov.in
    Phone: +91-9423511961

    ✅ Note: These Terms of Use apply only to the #ZP Buldhana WhatsApp Bot and do not govern other Zilla Parishad services or websites.